A guide to selling your property
15+ years of experience
Louis Wiek, Director Louis & Co, offers you the benefit of his 15+ years experience delivering award-winning client care and satisfaction. Living locally in Maidstone, Louis can also add his excellent local knowledge to his outstanding professional credentials.
All the team understand the local property market and place great importance on our customer service. When you entrust an agent to sell your home, you are looking for professional, transparent and trustworthy support. This is where we aim to exceed your expectations.
Louis & Co provides a complete service using both traditional and innovative tools. On your behalf, we will reach out to the widest audience to find the perfect buyer for your property. We feel that this is due to the exceptionally high quality of our property particulars.
Whether this is your first property sale or one of many, our sales team will be on hand to assist you through the whole process. From start to finish, we will make sure that communication is fast, clear and reliable. Our aim is to make your sale as stress-free as possible
What makes us unique?
What makes us unique?
Experience the professional, enjoy the personable… When choosing an agent to market your property, we understand that there are many things to consider.
These include, but are not limited to, marketing price, advertising, service standards, Internet coverage, local coverage and social media. Louis & Co delivers all of this to the highest standards and our goal is to exceed your expectations.
We love property and people. We are committed to making it personal. We engage with our clients in a way that might not be expected from an estate agent. We firmly believe in building lasting relationships with our customers
Our marketing promise
AT LOUIS & CO WE USE THE LATEST TECHNOLOGY TO MARKET YOUR PROPERTY
On-line
Most buyers start their search for a new home on-line. To ensure as many people as possible see your property, when it is placed with us, it will be listed on our website as well as on Rightmove, Zoopla, On The Market and social media sites.
We ask our prospective buyers to provide us with an Email address which is added to our extensive database. We can then send them details within 24 hours of receiving your instruction, if your property matches their requirements.
Boards
It might be a traditional approach, but it is one that still works well. A lot of buyers contact us because they have seen our ‘For Sale’ boards around the area.
Easy to visit
Our office is conveniently placed in King Street for people to see your property in our window displays. We’re available to give advice, Monday to Saturday, so we can make the most of every opportunity to share your property details.
Property details
Your floor plans will be carefully measured and professionally produced, along with your property details, which are written by a professional copy writer. We believe it is important that all the details are accurate and informative, so that anyone who comes along to view already knows whether your property will be suitable for them.
Photography
Your property will be professionally photographed so that we can create impressive marketing material.
Virtual tours
We like to make the best use of new technology and can create Matterport 3D tours or video tours of your property to give a really immersive experience.
Our sales team
We offer a genuinely bespoke service, getting to know you and taking time to thoroughly understand your property, even into its history. We pride ouselves on offering a completely honest and transparent approach, and work hard every day to be the best we can be as your local property experts.
Our services
OUR AIM IS TO GIVE YOU COMPLETE PEACE OF MIND
Valuation
We offer a free, no obligation appraisal of the current market value of your home. We will be factual and accurate, using our in-depth knowledge of the area and our extensive database of previous properties sold.
Marketing
If you’re happy with our valuation, and would like to go ahead, we will carefully prepare and share your property details. Your property will be professionally listed on property sites, on our own dedicated Website, on social media and in local print publications.
We take the strain
You can relax, confident that we will carefully advise everyone interested in your property. We will accompany all viewings and make sure that potential buyers understand how your property might suit them.
Feedback
After every viewing we will give you honest feedback
Communication
We know that selling your home is a big step, so we make sure we keep you up-to-date at every stage. We will liaise with your purchaser, legal representatives, and surveyors so that your sale progresses as smoothly as possible.
Professional advice
Our dedicated and knowledgeable property experts fully understand every step of the property sales process. They will always be happy to answer any questions you have before, during or after your sale is complete.
Contract Ready
Once you have accepted an offer, we don’t want your sale to be delayed, so we help you to be ‘Contract Ready’, more details below
Making the best first impression
Making the best first impression
Our advice covers the details of how to prepare your property for sale. This can help you realise the best possible sale price. Before our professional photographer visits, we can make suggestions about:
- • Decluttering
- • Decoration
- • Carpet replacement
- • External repairs, such as window frames and facias
- • Budgets for modernising kitchens or bathrooms, for example
Our top tips
Be one step ahead
Be one step ahead
DON’T LET THE PAPERWORK SLOW DOWN YOUR SALE
At Louis and Co we can help to put your sale in motion, even before your buyer has been found. By getting your property ‘Contract Ready’ you can give buyers confidence, and speed up the selling process, without any additional costs. All you have to do is complete the paperwork and get our buyer information pack as soon as you can. We can the start the legal work, and you will be ready to issue the contract for your sale. This allows us to promote your property as ‘Contract Ready’, which will be very attractive for motivated buyers.
Three easy steps
• Your appointed solicitor will send you the paperwork • You complete and return the paperwork • Your property is ready to go on the market as ‘Contract Ready’.
‘CONTRACT READY ’ – WHAT DOES IT MEAN? • Your property is legally ready to sell •The sales process can be completed more quickly • Buyers can see that you are motivated to sell • Motivated buyers are attracted to your property • You have a clear on-line marketing edge.
From start to finish
Accompanied viewing – Louis & Co’s viewings are always accompanied by a member of our team. We will meet the prospective buyer at the property to show how the property could work for them. We point out potential for improvement or development opportunities. Our detailed knowledge of each property comes into play when we carry out viewings.
Louis & Co team members are there to listen, learn and advise. This interaction with buyers is the foundation of the relationship we build, and we believe it is paramount to our success. Importantly, we will give you feedback so that you know exactly what is happening.
Following up on viewings – We call all clients who have viewed properties with us to see how they feel about the property after they have had a chance to reflect on what they have seen. Sometimes they have further queries or doubts that we can talk through with them.
Responding to feedback – Because we take care to make sure that prospective buyers know the details of your property before they visit, the reasons they might feel it isn’t suitable for them can be really invaluable to you. These could be very simple things that you might want to change, such as adding a rail to steep garden steps or the décor in a specific room.
Negotiating an offer – It is our job to negotiate the best offer for you from the best placed buyer. We go back and forth between both parties, stating the case for the offer and working hard to achieve the best possible price for you.
If you haven’t already chosen a solicitor, we are happy to recommend one for you. The sooner you can give them your instruction, the faster the process to complete your sale can begin. At this stage we issue the Memorandum of Sale to both parties.
Sales progression – Our job does not end once an offer has been accepted, in fact a large portion of our work begins here. We help move your sale along by communicating every week with solicitors, to ensure the sale goes through smoothly and swiftly. We keep you updated every step of the way. As your agent, we are ideally placed to communicate with all parties in the chain. Our proactive communication is key to reducing the stress of selling your property.
Exchange and completion – Once your sale reaches this final stage, we will be here to call you with the news! We are also here to hand over the keys as the next journey begins.